Our satisfaction guarantee begins with a code of conduct that assures you will be treated with respect and your home will receive the utmost care. A trained, live operator will answer your call and your technician will address all your questions and concerns. We also put the quality of our work in writing with some of the strongest guarantees in the industry.
- You'll talk with a trained customer service representative who will gather facts and listen
- A qualified dispatcher arranges prompt service from the best technician for your project
- Our trucks are warehouses on wheels; common parts on-board eliminate delays
- Trained HVAC technicians, plumbers and electricians listen carefully to your concerns
- We work quickly to diagnose the problem with your system
- Our heating, AC techs, plumbers and electricians present options to repair your situation
- You are presented with up front pricing for your approval on the work to be performed
- Our technicians work efficiently to make repairs and keep costs reasonable
- We do a thorough clean up of the work area
If you have any questions about our guarantees or services,
call 304-776-4565 and a friendly representative will answer any questions.